We built this for Zeller
This isn't a slide deck. It's a working AI agent that checks whether a terminal is online, tells a merchant when today's takings will settle, freezes a lost card, and helps dispute a charge they don't recognise. The kind of support Australian businesses actually need. Try it.
Try the chat agent
Ask it to do real work for a merchant: check terminal status, look up when a settlement lands, freeze a card, or kick off a transaction dispute.
In production, the widget's appearance and behaviour are fully customisable to match your brand.
Try the voice agent
Same AI, same knowledge — just over the phone. Call to hear what a Zeller merchant would experience.
+1 640 600 8081Demo number • Available 24/7
In production, voice connects to a number of your choice with custom greeting and routing.
What Lorikeet can deliver for Zeller
Built around real merchant scenarios — terminal status, settlements, card controls, and disputes — for hospitality, retail, trades, and health & beauty businesses across Australia.
Natural conversations
Merchants ask in their own words. Lorikeet understands context, handles follow-ups, and actually resolves the issue — not just FAQ lookups.
All channels available
The same AI across chat, voice, email, and SMS. Consistent answers whether a business owner asks about a Terminal, the Zeller App, or their transaction account.
Compliance built in
Built for regulated payments and banking. Safety controls keep financial guidance accurate, protect customer details, and keep every interaction on-brand.
Around the clock
A cafe at 6am, a tradie after hours, a retailer on a weekend — merchants get help whenever they need it, not just during business hours.
Ready for your systems
In production, connects to your terminal fleet, settlement engine, account ledger, and card platform. This demo shows the experience — yours will have real integrations.
Live in days
This entire demo — merchant scenarios, knowledge, voice and chat — was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for Zeller. Real logic for real merchant scenarios.
Mapped your scenarios
Terminal connectivity checks, settlement timing, lost-card freezes, transaction disputes, invoicing and payment links — all handled with dedicated support logic.
Added your knowledge
Terminal 2 and Terminal 1x setup, POS Lite, business transaction and savings accounts, debit Mastercards and corporate cards — searchable the moment a merchant asks.
Set the safety controls
Identity-aware account actions. No incorrect financial guidance. Adversarial input handling. Every response stays on-brand and within policy.
Went live
Chat and voice are working right now. Ready to connect to your real terminal, account, and card systems.
Ready to add the world's best CX AI?
Connected to your actual merchant data. Handling your real support volume across hospitality, retail, trades, and more. This sandbox is just the start.
Finish Setting Up Your Sandbox